/* Shared support entry and a small, browser-only complaint form. */
.site-nav .support-nav-link{font-weight:650;color:var(--blue)}
.floating-wa.floating-support{background:var(--blue);color:#fff;border:2px solid #fff;box-shadow:0 9px 28px rgba(var(--theme-rgb,8,102,255),.28);padding:12px 18px;gap:11px;min-height:60px;max-width:calc(100vw - 32px)}
.floating-support .floating-support-copy{display:flex;flex-direction:column;align-items:flex-start;gap:2px;line-height:1.4}.floating-support-copy strong{font-size:14px;font-weight:750}.floating-support-copy small{font-size:10px;font-weight:450;color:#eaf1ff}.floating-wa.floating-support:hover{background:var(--blue-dark);color:#fff}.floating-support:focus-visible{outline:3px solid var(--coral);outline-offset:4px}
.contact-form .coverage-complaint-fields{border:1px solid var(--theme-border,#c6d8fa);background:var(--theme-soft,#eaf1ff);padding:18px;border-radius:12px;margin:0 0 20px}.contact-form .coverage-complaint-fields .field:last-child{margin-bottom:0}.contact-form .coverage-complaint-fields p{font-size:12px;line-height:1.7;margin:0 0 16px}.contact-form .coverage-complaint-preview{padding:22px 0 0;margin-top:22px;border-top:1px solid var(--line)}.coverage-complaint-preview h4{font-size:17px;line-height:1.5;margin:0 0 12px}.coverage-complaint-preview textarea{display:block;width:100%;min-height:240px;font:inherit;font-size:13px;line-height:1.7;padding:12px;border:1px solid var(--line);border-radius:9px;margin-bottom:14px}.coverage-complaint-preview label{display:block;font-size:12px;margin-bottom:8px}.coverage-complaint-status{font-size:12px;line-height:1.7;margin-top:12px}
.support-entry{padding:0 0 54px;background:var(--theme-page,#f5f8ff)}
.support-entry-inner{display:flex;align-items:center;justify-content:space-between;gap:28px;padding:28px 32px;background:#fff;border:1px solid var(--theme-border,#c6d8fa);border-radius:18px}
.support-entry .eyebrow{margin:0 0 7px;font-size:10px}.support-entry h2{font-size:24px;letter-spacing:-.6px;margin:0 0 8px}.support-entry p{font-size:14px;max-width:660px}.support-entry a{flex-shrink:0}
.policy-page .complaint-layout{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(250px,1fr);gap:24px;align-items:start}
.policy-page .complaint-form{padding:30px}.complaint-form .complaint-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.complaint-form .complaint-field{min-width:0;margin:0 0 22px}
.complaint-form label{display:block;font-size:14px;font-weight:600;line-height:1.5;margin-bottom:9px;color:var(--policy-ink)}
.complaint-form label span{font-weight:400;color:var(--policy-muted);font-size:12px}
.complaint-form input,.complaint-form select,.complaint-form textarea{display:block;width:100%;min-width:0;max-width:100%;min-height:48px;padding:11px 13px;font:inherit;font-size:15px;line-height:1.6;background:#fff;color:var(--policy-ink);border:1px solid var(--policy-line);border-radius:9px}
.complaint-form textarea{min-height:135px;resize:vertical}.complaint-form select{font-family:inherit;cursor:pointer}.complaint-form input:focus-visible,.complaint-form select:focus-visible,.complaint-form textarea:focus-visible{outline:3px solid var(--theme-border,#c6d8fa);outline-offset:2px;border-color:var(--policy-blue)}
.complaint-form [aria-invalid=true]{border-color:#aa3021}.complaint-form .complaint-help{display:block;font-size:12px;color:var(--policy-muted);margin-top:7px;line-height:1.7}
.policy-page .complaint-error{padding:13px 15px;border:1px solid #e7a89e;background:#fff2ee;color:#8a2b1d;border-radius:9px;font-size:13px;margin-bottom:20px}
.complaint-actions{display:flex;flex-wrap:wrap;gap:12px;align-items:center}.policy-page .complaint-privacy{font-size:12px;line-height:1.8;margin:18px 0 0}.policy-page .complaint-note{background:var(--theme-soft,#eaf1ff)}
.policy-page .complaint-note h2{font-size:21px}.policy-page .complaint-note ol{padding-left:21px;margin-bottom:22px}.policy-page .complaint-note li{font-size:14px;color:var(--policy-muted)}.policy-page .complaint-note p{font-size:13px}.policy-page .complaint-note .complaint-number{display:block;font-size:19px;font-weight:650;margin:10px 0 14px;overflow-wrap:anywhere}
.complaint-preview{margin-top:25px;padding-top:24px;border-top:1px solid var(--policy-line)}.policy-page .complaint-preview h3{font-size:18px;margin-bottom:12px}.complaint-preview textarea{margin-bottom:17px;font-size:13px;min-height:245px;background:#f8faff}.policy-page .complaint-status{min-height:24px;font-size:12px;margin:12px 0 0}
@media(min-width:761px) and (max-width:1100px){.site-nav{flex-wrap:wrap;column-gap:12px;row-gap:6px;justify-content:flex-end}.site-nav .contact-link{margin-left:0;padding:6px 10px}}
@media(max-width:900px){.policy-page .complaint-layout{grid-template-columns:minmax(0,1fr)}.policy-page .complaint-note{max-width:none}.support-entry-inner{align-items:flex-start;flex-direction:column;gap:20px}}
@media(max-width:600px){.policy-page .complaint-form{padding:23px 20px}.complaint-form .complaint-row{grid-template-columns:minmax(0,1fr);gap:0}.complaint-form input,.complaint-form select,.complaint-form textarea{font-size:16px}.complaint-actions{align-items:stretch;flex-direction:column}.complaint-actions .button{width:100%}.support-entry{padding-bottom:38px}.support-entry-inner{padding:23px}.support-entry h2{font-size:22px}.support-entry p{font-size:13px}}
@media(max-width:600px){.floating-wa.floating-support{right:12px;bottom:12px;padding:10px 13px;gap:9px;min-height:55px}.floating-support-copy strong{font-size:12px}.floating-support-copy small{font-size:9px}.floating-wa.floating-support .icon{height:22px;width:22px}.coverage-complaint-preview textarea{font-size:16px}.contact-form .coverage-complaint-fields{padding:16px}}