BIPNETJOGJA SERVICE INFORMATION
Contact bipnetjogja
Installation, service, billing and refund support through official contact channels.
Effective from
Service operator
bipnetjogja
- Business address
- Jl. Purbayan No. 6, RT 55/RW 13, Purbayan, Kotagede, Kota Yogyakarta, Daerah Istimewa Yogyakarta 55173, Indonesia
- Customer service availability
- WhatsApp messages and emails may be sent every day. Administration and refund requests are handled on business days.
For a visit or on-site inspection, agree an appointment in advance so staff can prepare the follow-up.
Phone & WhatsApp
085643231122
Use the number listed here to ensure you are contacting the official channel.
Help us assist you
Prepare the relevant information
Service problems
CID, installation location, incident time and the symptoms experienced.
Invoices or payments
CID, invoice number, date, amount and transaction evidence if you have already paid.
Refunds
Your reason for applying and relevant evidence. Read the refund policy first.
Protect confidential information. Staff do not need your PIN, OTP, password or full card details.
NEW SUBSCRIPTIONS
Sales & installation
For plan advice and coverage checks for a new installation, contact sales on WhatsApp at 0813 3588 0082. The business contact for services, invoices and refunds remains the number listed above.
Contact sales & installation ↗Need more information?
Contact the official support channel with your CID or invoice number if your question concerns your service.